We make every effort to create products that will satisfy you in terms of both beauty and price. We hope that you will find in our offer something for yourself or your loved ones.
If you have any questions, we will be happy to help you.TERMS & CONDITIONS AND IMPORTANT INFORMATION
1. SHIPPING TERMS – we send packages every day (except Saturdays) after 2pm Central European Time CET. Maximum lead time is 24 hours.
1.1 In the case of foreign shipping – on orders worth over 25 Dollars or 20 Euro – we send a package with a free tracking number (Tracking Number).
2. PAYMENT – We accept payments via Paypal and direct deposits. In case of a direct deposit, please enter in the transfer title ONLY Ebay nickname.
Bank transfer: Volksbank RheinAhrEifel
Account owner - Adam Naborczyk
4. EXCHANGE – jewellery can be also exchanged for another. The cost of exchanging is borne by a customer. In the case where the exchange takes place because of a product defect, the costs are borne by the company AB IT Spezialist.
5. COMPLAINTS – Complaints are accepted within 30 working days from the date of posting. After this time, the shipment is considered as delivered, without defects or damages. If the complaint is accepted:
1. We return total costs.
2. We ship the chosen product again at our expense, and we cover the cost of returning the product.
3. We send other product at the same or lower price, and reimburse the costs of returning the product.
5.1. WARRANTY "30 DAYS WITHOUT RISK" - In the case of justified objections to a mistake, destruction, shortcomings and defects of goods – we return total costs of a purchase without the necessity to return the goods (when order value is no higher than $25 or 25 Euro). The company accepts no responsibility for the methods of using jewellery. Any resulting discoloration are the outcome of daily contact with chemicals. Please refer to the methods of cleaning and storage, located at the bottom of the page, in order to avoid damage and discoloration.
6. SAFE DELIVERY WARRANTY- Deutsche Post reserves the right to deliver consignments in:
National – 2-3 business days
Europe – 4-10 business days
Outside Europe – 4-23 business days.
In the package does not reach you after a number of days specified above, please contact us urgently with the information on the lack of delivery and the option you select under the Safe Delivery Warranty:
1. Return of total costs.
2. Another shipment of the chosen product.
6.1 We reserve the possibility of a lack of purchased goods, in such a case we will ask you to select a new jewellery item at the maximum price equal to the price of the purchased jewellery, or we will return the costs of your purchase.
7. SHIPPING – At our auctions we cover cost of shipping, therefore it is always free to our customers.
8. COMMENTS – If you are not satisfied with our services, please contact us before issuing a comment. Please report any mistakes or damages to the goods by mail rather than in a comment. We will make every effort to bring the transaction to a positive conclusion, and to make you satisfied with shopping in our store.
CLEANING AND MAINTENANCE1. SILVER JEWELLERY – labeled as 100% Sterling Silver – made by the classic method from silver wire. Any potential loss of its color results either from natural sediment that forms on its surface or from the contact with household chemistry, including perfumes and creams. In order to preserve its beauty, please apply the rules presented at the bottom of the page - "STORAGE" and "CARE AND MAINTENANCE". It will facilitate possessing a beautiful and affordable jewellery that will serve years.
1.1 GOLD JEWELLERY – made from pure gold, by the classic method from silver wire.
Any potential loss of its color results either from natural sediment that forms on its surface or from the contact with household chemistry, including perfumes and creams. In order to preserve its beauty, please apply the rules presented at the bottom of the page - "STORAGE" and "CARE AND MAINTENANCE". It will facilitate possessing a beautiful and affordable jewellery that you will use for years.
2. STORAGE – jewellery covered with silver or gold should be cared for in the same manner as that of pure metal. Compliance with these rules will ensure that it will serve us for a very long time, retaining its color and shine.
- do not expose jewelery to moisture, do not keep it in damp, not ventilated areas, not put it on the bathtub, sink, etc.
- keep it sealed in boxes, drawers or soft bags – it will protect it from scratches, discoloration and moisture
- do not bath in the sea, a pool or a bath with the addition of chemicals while wearing
CAUTION: do not permit discolorations to spread. As soon as you notice a loss of color or discoloration, clean your jewellery in accordance to the methods described below:
3. CLEANING AND MAINTENANCE – like any jewellery, it will begin to lose color over time as a result of various factors.
In order to ensure the beauty of jewellery for years, you need to take care of its regular cleaning:
- every now and then wash it with soap and water to remove dirt that may cause discoloration
- regularly wipe it with a cloth for cleaning jewellery
- it is rather discouraged to use toothpaste. It is a fast and effective method but causes the risk of micro cracks, so it should be used as a last resort.
-... once that your jewelery gets dirty and loses color, apply a simple and rapid method that instantly restores the shine of your jewellery:
4. CLEANING WITH UNSATURATED SALT SOLUTION
- Firstly, remove dirt with water and soap, preparing jewelery for the next step.
- Take a glass dish and cover it with aluminum foil.
- Prepare an unsaturated salt solution – 5 teaspoons of salt per liter of boiling water (or one heaped per glass).
- Pour into dish. Aluminum foil will precipitate dirt from jewelery.
- Put jewellery inside.
CAUTION – you will obtain the best results if putting 1-2 items at the same time. The more jewellery you put inside on the same time, the weaker the effect.
- If there is little dirt, discolorations will disappear in the dozen or so seconds and your jewellery will be once more of nice color and gloss. In case of serious discolorations you can leave jewelery inside even for a few hours.
- After cleaning rinse it with water and gently dry.